Return and refund policy

At Stitch and Sticker, we want you to absolutely love your purchase. However, since each product is made on demand, we can only accept returns under the following conditions:

  • The product arrives damaged.
  • The product is defective.
  • The sizing is off by more than an inch from our size charts.

How to Request a Return

If you experience any of the above issues, please reach out to us at hello@stitchandsticker.com with the following details:

  1. Your order number
  2. A brief description of the issue
  3. Photos of the product highlighting the issue

Our Commitment to You

We’ll make it right by:

  • Sending a replacement
  • Or resolving the issue to your satisfaction

Please note that we cannot accept returns or exchanges for reasons outside of the conditions listed above, as all products are custom-made just for you.

Need Assistance?

If you have any questions or concerns, our team is here to help! Contact us at hello@stitchandsticker.com or visit our Contact Us page.

Thank you for choosing Stitch and Sticker!